Handle Firmware Update Orchestration Failures

The creation or application of a strategy could fail for any of the reasons listed below. Follow the suggested actions in each case to resolve the issue.

Strategy creation failure

  • Reason: build failed with no reason

    • Action:

      • Verify that the --worker-apply-type was not set to ignore.

      • Check recent logs added to /var/log/nfv-vim.log.

  • Reason: alarms from platform are present

    • Action:

      • Query for management affecting alarms and take actions to clear them.

        ~(keystone_admin)$ fm alarm-list --mgmt_affecting

      • If there are no management affecting alarms present take actions to clear other reported alarms or try creating the strategy with the ‘relaxed’ alarms restrictions option --alarm-restrictions relaxed.

  • Reason: no firmware update required

    • Action:

      • Verify that the firmware device image has been applied for the worker hosts that require updating.

        Note

        If the strategy create failed. After resolving the strategy create failure you must delete the failed strategy before trying to create another strategy.

Strategy apply failure

  • Reason: Alarms from platform are present.

    • Action: This suggests that an alarm has been raised since the creation of the strategy. Address the cause of the new alarm, delete the strategy and try creating and applying a new strategy.

  • Reason: Unable to migrate instances.

  • Reason: Firmware update failed. Suggests that the firmware update for the specified host has failed

  • Reason: Lock host failed.

    • Action:

      • Investigate the /var/log/sysinv.log, and /var/log/nfv-vim.log files.

      • Address the underlying issue.

      • Manually lock and unlock the host.

      • Try recreating and re-applying the firmware update strategy to automatically finish the update process.

  • Reason: Unlock host failed.

    • Action:

      • Investigate the /var/log/mtcAgent.log file for cause logs files

      • Address the underlying issue.

      • Manually lock and unlock the host to recover.

      • Try recreating and re-applying the firmware update strategy to automatically finish the update process.

Note

If the strategy apply fails, you must resolve the strategy:command:apply failure and delete the failed strategy before trying to create and apply another strategy.