300 Series Alarm Messages¶
Alarm Severities
One or more of the following severity levels is associated with each alarm.
Critical
Indicates that a platform service affecting condition has occurred and immediate corrective action is required. (A mandatory platform service has become totally out of service and its capability must be restored.)
Major
Indicates that a platform service affecting condition has developed and urgent corrective action is required. (A mandatory platform service has developed a severe degradation and its full capability must be restored.)
- or -
An optional platform service has become totally out of service and its capability should be restored.
Minor
Indicates that a platform non-service affecting fault condition has developed and corrective action should be taken in order to prevent a more serious fault. (The fault condition is not currently impacting / degrading the capability of the platform service.)
Warning
Indicates the detection of a potential or impending service affecting fault. Action should be taken to further diagnose and correct the problem in order to prevent it from becoming a more serious service affecting fault.
Alarm ID: 300.002 |
‘Data’ Interface degraded. OR ‘Data’ Interface failed. |
Entity Instance |
host=<hostname>.interface=<if-uuid> |
Degrade Affecting Severity: |
critical |
Severity: |
[‘critical’, ‘major’] |
Proposed Repair Action |
Check cabling and far-end port configuration and status on adjacent equipment. |
Management Affecting Severity |
warning |
Alarm ID: 300.003 |
Networking Agent not responding. |
Entity Instance |
host=<hostname>.agent=<agent-uuid> |
Degrade Affecting Severity: |
none |
Severity: |
major |
Proposed Repair Action |
If condition persists, attempt to clear issue by administratively locking and unlocking the Host. |
Management Affecting Severity |
warning |
Alarm ID: 300.004 |
No enabled compute host with connectivity to provider network. |
Entity Instance |
service=networking.providernet=<pnet-uuid> |
Degrade Affecting Severity: |
none |
Severity: |
major |
Proposed Repair Action |
Enable compute hosts with required provider network connectivity. |
Management Affecting Severity |
warning |
Alarm ID: 300.005 |
Communication failure detected over provider network x% for ranges y% on host z%. OR Communication failure detected over provider network x% on host z%. |
Entity Instance |
host=<hostname>.service=networking.providernet=<pnet-uuid> |
Degrade Affecting Severity: |
none |
Severity: |
major |
Proposed Repair Action |
Check neighbor switch port VLAN assignments. |
Management Affecting Severity |
warning |
Alarm ID: 300.010 |
ML2 Driver Agent non-reachable OR ML2 Driver Agent reachable but non-responsive OR ML2 Driver Agent authentication failure OR ML2 Driver Agent is unable to sync Neutron database |
Entity Instance |
host=<hostname>.ml2driver=<driver> |
Degrade Affecting Severity: |
none |
Severity: |
major |
Proposed Repair Action |
Monitor and if condition persists, contact next level of support. |
Management Affecting Severity |
warning |
Alarm ID: 300.012 |
Openflow Controller connection failed. |
Entity Instance |
host=<hostname>.openflow-controller=<uri> |
Degrade Affecting Severity: |
critical |
Severity: |
major |
Proposed Repair Action |
Check cabling and far-end port configuration and status on adjacent equipment. |
Management Affecting Severity |
warning |
Alarm ID: 300.013 |
No active Openflow controller connections found for this network. OR One or more Openflow controller connections in disconnected state for this network. |
Entity Instance |
host=<hostname>.openflow-network=<name> |
Degrade Affecting Severity: |
critical |
Severity: |
[‘critical’, ‘major’] |
Proposed Repair Action |
Check cabling and far-end port configuration and status on adjacent equipment. |
Management Affecting Severity |
warning |
Alarm ID: 300.015 |
No active OVSDB connections found. |
Entity Instance |
host=<hostname> |
Degrade Affecting Severity: |
critical |
Severity: |
critical |
Proposed Repair Action |
Check cabling and far-end port configuration and status on adjacent equipment. |
Management Affecting Severity |
warning |
Alarm ID: 300.016 |
Dynamic routing agent x% lost connectivity to peer y%. |
Entity Instance |
host=<hostname>,agent=<agent-uuid>,bgp-peer=<bgp-peer> |
Degrade Affecting Severity: |
none |
Severity: |
major |
Proposed Repair Action |
If condition persists, fix connectivity to peer. |
Management Affecting Severity |
warning |