300 Series Alarm Messages

Alarm Severities

One or more of the following severity levels is associated with each alarm.

Critical

Indicates that a platform service affecting condition has occurred and immediate corrective action is required. (A mandatory platform service has become totally out of service and its capability must be restored.)

Major

Indicates that a platform service affecting condition has developed and urgent corrective action is required. (A mandatory platform service has developed a severe degradation and its full capability must be restored.)

- or -

An optional platform service has become totally out of service and its capability should be restored.

Minor

Indicates that a platform non-service affecting fault condition has developed and corrective action should be taken in order to prevent a more serious fault. (The fault condition is not currently impacting / degrading the capability of the platform service.)

Warning

Indicates the detection of a potential or impending service affecting fault. Action should be taken to further diagnose and correct the problem in order to prevent it from becoming a more serious service affecting fault.


Alarm ID: 300.002

‘Data’ Interface degraded.

OR

‘Data’ Interface failed.

Entity Instance

host=<hostname>.interface=<if-uuid>

Degrade Affecting Severity:

critical

Severity:

[‘critical’, ‘major’]

Proposed Repair Action

Check cabling and far-end port configuration and status on adjacent equipment.

Management Affecting Severity

warning


Alarm ID: 300.003

Networking Agent not responding.

Entity Instance

host=<hostname>.agent=<agent-uuid>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

If condition persists, attempt to clear issue by administratively locking and unlocking the Host.

Management Affecting Severity

warning


Alarm ID: 300.004

No enabled compute host with connectivity to provider network.

Entity Instance

service=networking.providernet=<pnet-uuid>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

Enable compute hosts with required provider network connectivity.

Management Affecting Severity

warning


Alarm ID: 300.005

Communication failure detected over provider network x% for ranges y% on host z%.

OR

Communication failure detected over provider network x% on host z%.

Entity Instance

host=<hostname>.service=networking.providernet=<pnet-uuid>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

Check neighbor switch port VLAN assignments.

Management Affecting Severity

warning


Alarm ID: 300.010

ML2 Driver Agent non-reachable

OR

ML2 Driver Agent reachable but non-responsive

OR

ML2 Driver Agent authentication failure

OR

ML2 Driver Agent is unable to sync Neutron database

Entity Instance

host=<hostname>.ml2driver=<driver>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

Monitor and if condition persists, contact next level of support.

Management Affecting Severity

warning


Alarm ID: 300.012

Openflow Controller connection failed.

Entity Instance

host=<hostname>.openflow-controller=<uri>

Degrade Affecting Severity:

critical

Severity:

major

Proposed Repair Action

Check cabling and far-end port configuration and status on adjacent equipment.

Management Affecting Severity

warning


Alarm ID: 300.013

No active Openflow controller connections found for this network.

OR

One or more Openflow controller connections in disconnected state for this network.

Entity Instance

host=<hostname>.openflow-network=<name>

Degrade Affecting Severity:

critical

Severity:

[‘critical’, ‘major’]

Proposed Repair Action

Check cabling and far-end port configuration and status on adjacent equipment.

Management Affecting Severity

warning


Alarm ID: 300.015

No active OVSDB connections found.

Entity Instance

host=<hostname>

Degrade Affecting Severity:

critical

Severity:

critical

Proposed Repair Action

Check cabling and far-end port configuration and status on adjacent equipment.

Management Affecting Severity

warning


Alarm ID: 300.016

Dynamic routing agent x% lost connectivity to peer y%.

Entity Instance

host=<hostname>,agent=<agent-uuid>,bgp-peer=<bgp-peer>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

If condition persists, fix connectivity to peer.

Management Affecting Severity

warning