400 Series Alarm Messages

Alarm Severities

One or more of the following severity levels is associated with each alarm.

Critical

Indicates that a platform service affecting condition has occurred and immediate corrective action is required. (A mandatory platform service has become totally out of service and its capability must be restored.)

Major

Indicates that a platform service affecting condition has developed and urgent corrective action is required. (A mandatory platform service has developed a severe degradation and its full capability must be restored.)

- or -

An optional platform service has become totally out of service and its capability should be restored.

Minor

Indicates that a platform non-service affecting fault condition has developed and corrective action should be taken in order to prevent a more serious fault. (The fault condition is not currently impacting / degrading the capability of the platform service.)

Warning

Indicates the detection of a potential or impending service affecting fault. Action should be taken to further diagnose and correct the problem in order to prevent it from becoming a more serious service affecting fault.


Alarm ID: 400.001

Service group failure; <list of affected services>.

OR

Service group degraded; <list of affected services>.

OR

Service group warning; <list of affected services>.

Entity Instance

service_domain=<domain_name>.service_group=<group_name>.host=<hostname>

Degrade Affecting Severity:

major

Severity:

[‘critical’, ‘major’, ‘minor’]

Proposed Repair Action

Contact next level of support.

Management Affecting Severity

warning


Alarm ID: 400.002

Service group loss of redundancy; expected <num> standby member<s> but only <num> standby member<s> available.

OR

Service group loss of redundancy; expected <num> standby member<s> but only <num> standby member<s> available.

OR

Service group loss of redundancy; expected <num> active member<s> but no active members available.

OR

Service group loss of redundancy; expected <num> active member<s> but only <num> active member<s> available.

Entity Instance

service_domain=<domain_name>.service_group=<group_name>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

Bring a controller node back in to service, otherwise contact next level of support.

Management Affecting Severity

warning


Alarm ID: 400.003

License key is not installed; a valid license key is required for operation.

OR

License key has expired or is invalid; a valid license key is required for operation.

OR

Evaluation license key will expire on <date>; there are <num_days> days remaining in this evaluation.

OR

Evaluation license key will expire on <date>; there is only 1 day remaining in this evaluation.

Entity Instance

host=<hostname>

Degrade Affecting Severity:

none

Severity:

critical

Proposed Repair Action

Contact next level of support to obtain a new license key.

Management Affecting Severity

critical


Alarm ID: 400.005

Communication failure detected with peer over port <linux-ifname>.

OR

Communication failure detected with peer over port <linux-ifname> within the last 30 seconds.

Entity Instance

host=<hostname>.network=<mgmt | oam | cluster-host>

Degrade Affecting Severity:

none

Severity:

major

Proposed Repair Action

Check cabling and far-end port configuration and status on adjacent equipment.

Management Affecting Severity

warning