400 Series Alarm Messages

Alarm Severities

One or more of the following severity levels is associated with each alarm.

Critical

Indicates that a platform service affecting condition has occurred and immediate corrective action is required. (A mandatory platform service has become totally out of service and its capability must be restored.)

Major

Indicates that a platform service affecting condition has developed and urgent corrective action is required. (A mandatory platform service has developed a severe degradation and its full capability must be restored.)

- or -

An optional platform service has become totally out of service and its capability should be restored.

Minor

Indicates that a platform non-service affecting fault condition has developed and corrective action should be taken in order to prevent a more serious fault. (The fault condition is not currently impacting / degrading the capability of the platform service.)

Warning

Indicates the detection of a potential or impending service affecting fault. Action should be taken to further diagnose and correct the problem in order to prevent it from becoming a more serious service affecting fault.

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Alarm ID: 400.001	Service group failure; <list of affected services>. OR Service group degraded; <list of affected services>. OR Service group warning; <list of affected services>.
Entity Instance	service_domain=<domain_name>.service_group=<group_name>.host=<hostname>
Degrade Affecting Severity:	major
Severity:	[‘critical’, ‘major’, ‘minor’]
Proposed Repair Action	Contact next level of support.
Management Affecting Severity	warning

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Alarm ID: 400.002	Service group loss of redundancy; expected <num> standby member<s> but only <num> standby member<s> available. OR Service group loss of redundancy; expected <num> standby member<s> but only <num> standby member<s> available. OR Service group loss of redundancy; expected <num> active member<s> but no active members available. OR Service group loss of redundancy; expected <num> active member<s> but only <num> active member<s> available.
Entity Instance	service_domain=<domain_name>.service_group=<group_name>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	Bring a controller node back in to service, otherwise contact next level of support.
Management Affecting Severity	warning

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Alarm ID: 400.003	License key is not installed; a valid license key is required for operation. OR License key has expired or is invalid; a valid license key is required for operation. OR Evaluation license key will expire on <date>; there are <num_days> days remaining in this evaluation. OR Evaluation license key will expire on <date>; there is only 1 day remaining in this evaluation.
Entity Instance	host=<hostname>
Degrade Affecting Severity:	none
Severity:	critical
Proposed Repair Action	Contact next level of support to obtain a new license key.
Management Affecting Severity	critical

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Alarm ID: 400.005	Communication failure detected with peer over port <linux-ifname>. OR Communication failure detected with peer over port <linux-ifname> within the last 30 seconds.
Entity Instance	host=<hostname>.network=<mgmt | oam | cluster-host>
Degrade Affecting Severity:	none
Severity:	major
Proposed Repair Action	Check cabling and far-end port configuration and status on adjacent equipment.
Management Affecting Severity	warning

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